New, unused items may be returned for full credit within 30 days of purchase date. A 25% restocking fee may be assessed for any returned product after the 30 day time period. Special Orders, Food Products, Medicine or First Aid products, Assembled Furniture pieces, as well as Install and Delivery charges, are non-returnable.
Damaged or defective products can be returned for full credit or replaced with a new product within 30 days of the purchase date.
Please email us your return request at firstname.lastname@example.org. If possible, please include the item number of the product and the order number that it was purchased on.